Safelist Instructions

To add the sender to your Contacts:

  1. Select the email to open it

  2. Rest your cursor over the From address

  3. Select Add to Contacts

If the email ends up in your Spam folder:

  1. Select the email to open it

  2. Choose: Report not spam

GMail

To add the sender to your Contacts:

  1. Select the email to open it

  2. Rest your cursor over the From address

  3. Select Add to Contacts then Save

If the email ends up in your Spam folder:

  1. Select the email to open it

  2. Then click Not Spam

Yahoo

To add the sender to your Safe Senders List:

  1. Select the email to open it

  2. On Message tab, select Junk > Never Block Sender

If the email ends up in your Junk Email folder:

  1. Select the email to open it

  2. On the Message tab, select Report Message > Not Junk

    Back on the Message tab, select Junk > Never Block Sender

Outlook

To add the sender to your Contacts:

  1. Select the email to open it

  2. Select the arrow next to the From

  3. Choose Create New Contact

  4. Press Done

If the email ends up in your Junk folder:

  1. Select the email to open it

  2. Press the arrow at the bottom

  3. Select Mark as Not Junk

Apple iPhone

To add the sender to your Contacts:

  1. Select the email to open it

  2. Rest your cursor over the From address

  3. Select More Options (three dots)

  4. Click Add to Contacts then Create

If the email ends up in your Junk Email folder:

  1. Select the email to open it

  2. Press Not Junk > Not Junk

  3. Press the Report button to Report as Not Junk

Outlook 365

To add the sender to your Contacts:

  1. Select the email to open it

  2. Press the From address

  3. Select Add to contacts

  4. Click Create Contact then Save

If the email ends up in your Spam folder:

  1. Select the email to open it

  2. Press More options (three dots)

  3. Select Remove from Spam

Samsung Mail

To add the sender to your Contacts:

  1. Select the email

  2. Rest your cursor over the From address

  3. Select the down arrow and choose Add to Contacts

If the email ends up in your Junk folder:

  1. Select the email

  2. Click Move to Inbox

Apple Mail (Mac)

To add the sender to your Address Book:

  1. Select the email to open it

  2. Click the From address

  3. Select Add to Address Book

If the email ends up in your Spam folder:

  1. Select the email to open it

  2. Press Junk

  3. Then select the Not Junk button

Thunderbird

To add the sender to your Contacts:

  1. Select the email to open it

  2. Click on the From address

  3. Select Add Contact

  4. Enter a value in First Name and Last Name

  5. Click the ADD CONTACT button to save

If the email ends up in your Spam folder:

  1. Select the email to open it

  2. Click the OK (“Not Spam”) button

AOL Webmail